Career at Technosprout

Work With People Who
Build With Purpose

Be part of a team that solves real problems, works with clarity, and
builds technology that truly makes a difference.

Contact Us

Be a Sprouter

Spouters are problem solvers, builders, and thinkers. We work together to bring clarity to technology and deliver meaningful outcomes.

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Company Benefits

01
Team Engagement & Fun Culture

We believe in building a positive workplace where celebrations, team activities, and initiatives like Fun Friday keep the energy high and teams connected.

02
Maternity & Family Support

We offer 26 weeks of maternity leave along with flexible work-from-home options post-leave, helping employees balance career and family.

03
Health & Insurance Benefits

Comprehensive mediclaim and health policies ensure financial security and support during medical needs.

04
Inclusive & Gender-Neutral
Workplace

We hire based on talent and capability, fostering a diverse and inclusive environment for individuals of all backgrounds.

05
Leave & Work-Life Balance

From vacations to personal time, we provide flexible leave options including sick leave, bereavement leave, and extended time off to recharge.

06
Growth & Development

Our performance-driven culture focuses on continuous learning, skill enhancement, and individual career growth.

Our Values

We help businesses across the full lifecycle of
technology transformation.

outcome
Keep It Simple

Technology decisions should be mapped to business outcomes, not just product capabilities.

outcome
Be Curious

We bring discipline and clarity through our Technology Excellence Framework.

outcome
Create Impact

Technology must not only be implemented well, it must run well every day.

Our Positions

Check out our career opportunities below:

MIS Executive +

Location: Thane, Mumbai

Experience: 1–3 Years

CTC: As per industry standards

Role Overview:

The MIS Executive is responsible for driving data visibility across teams through structured reporting and dashboards. This role supports leadership decision-making by ensuring accurate KPI tracking, SLA reporting, and business insights.

Key Metrics (KPIs)

  • Accuracy of KPI & SLA calculations
  • Timeliness of report delivery
  • Quality and usability of dashboards
  • Effectiveness of insights for decision-making

Skills Required

  • Data analysis and reporting
  • Dashboarding tools (e.g., Power BI, Looker Studio)
  • Advanced Excel / Google Sheets
  • Stakeholder and cross-team collaboration
  • Strong presentation skills

Qualifications

  • 1–3 years experience in MIS / Reporting / Analytics
  • Strong understanding of KPIs, SLAs, and business metrics
  • Hands-on experience with reporting tools and dashboards
Service Delivery Manager +

Location: Thane, Mumbai

Experience: 6–10 Years

CTC: 10 lpa to 14 lpa

Role Overview:

The Service Delivery Manager is responsible for end-to-end delivery of managed services, ensuring SLA adherence, service quality, and customer satisfaction. This role acts as the primary point of contact for clients and drives operational excellence across teams.

Key Responsibilities

  • Lead and manage a team of technical engineers
  • Ensure SLA adherence and service performance across accounts
  • Monitor dashboards and take corrective actions
  • Conduct regular client reviews (monthly/quarterly)
  • Drive customer satisfaction and maintain CSAT benchmarks
  • Oversee service reporting, analytics, and performance tracking
  • Collaborate across teams to ensure project delivery

Key Metrics (KPIs)

  • SLA adherence
  • CSAT score (target: 4+)
  • Service quality and delivery timelines
  • Team performance and efficiency

Skills Required

  • Service delivery and operations management
  • Stakeholder and client communication
  • Team leadership and governance
  • Analytical and problem-solving skills
  • Understanding of IT services and architecture

Qualifications

  • 6–10 years experience in Service Delivery / IT Operations
  • Bachelor's degree in Engineering / IT (preferred)
  • ITIL certification (preferred)
  • Project/Service management certifications (good to have)

Recruitment Fraud Notice

Technosprout communicates about recruitment only through email addresses ending in www.technosprout.in or through verified recruitment platforms used by Technosprout. We do not use SMS, or personal messaging apps for job offers or interview arrangements. Technosprout will never request payments, security deposits, financial information, or fees for equipment, training, or visa processing at any stage of hiring. If you receive a suspicious message claiming to be from Technosprout, do not respond. Please report it to tsp@technosprout.in